You can reach Koffee Kult on the phone at 954-962-2353 from 9am to 5pm Eastern Standard Time. You may find faster support on our website chat and ticketing system.
When to Call Us
Our phone line is perfect for:
- Complex order questions requiring immediate assistance
- Wholesale and business partnership discussions
- Coffee shop consultation and equipment packages
- Technical brewing questions from our roasting experts
- Urgent order issues or shipping concerns
Phone Hours: Monday - Friday: 9:00 AM - 5:00 PM EST Saturday - Sunday: Closed
Need Help Right Now?
For the fastest response, try our AI-powered chat assistant available 24/7 on our website at KoffeeKult.com. Our chatbot can instantly help with:
- Order tracking and status updates
- Product recommendations and coffee selection
- Subscription management
- Account questions
- General FAQs and brewing guidance
Other Ways to Contact Us
Submit a Support Ticket: Visit our Contact Us page to submit a detailed inquiry. Our team typically responds within 24 hours.
Email: info@koffeekult.com for non-urgent questions
Live Chat: Click the chat icon on KoffeeKult.com to connect with our AI assistant instantly, or request a human agent during business hours.
Social Media: Reach us on Facebook Messenger at facebook.com/koffeekultroasters
What to Have Ready When You Call
To help us serve you quickly, please have:
- Your order number (if applicable)
- Account email address
- Specific questions or concerns
- Any relevant product names or SKUs
Why Choose Multiple Contact Methods?
While we love talking to customers on the phone, our website chat and support ticket system often provide faster resolutions for common questions. Our AI assistant has instant access to order information, product details, and can handle many requests immediately without wait times.
For complex consultations about opening a coffee shop, wholesale partnerships, or custom roasting projects, a phone call with our team is the best option. We're here to help however works best for you!
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