International Shipping FAQ

Koffee Kult ships our freshly roasted coffee to many countries worldwide! We're passionate about sharing our craft coffee with coffee lovers everywhere. Here's everything you need to know about international shipping.

Where We Ship

Currently Shipping To:

We ship to most major countries worldwide. During checkout, you'll see available shipping options and rates for your location automatically.

Popular International Destinations: • Canada • United Kingdom • Australia • European Union countries • Japan • And many more!

Don't See Your Country?

We're always expanding! If your location isn't listed during checkout: ? Email us at info@koffeekult.com with your country We'll check if we can add your destination and provide shipping options.

International Shipping Options & Timing

Shipping Methods:

Standard International Shipping

• Delivery time: 7-21 business days
• Tracking: Yes, with international tracking number
• Best for: Regular orders when you can wait

Express International Shipping (select countries)

• Delivery time: 3-7 business days
• Tracking: Full tracking with updates
• Best for: When you need coffee faster!

⏰ Note: Delivery times start when package leaves our facility. Add 1-2 days for roasting fresh coffee.

Shipping Costs & Calculations

How International Rates Work:

• Automatic calculationat checkout based on:
  • Destination country
  • Package weight
  • Shipping method selected
• Real-time rates from our shipping partners
• No hidden fees from Koffee Kult

Ways to Save on Shipping:

• Order more: Shipping cost per pound decreases with larger orders • Subscribe: Some countries offer reduced shipping for subscriptions • Bundle orders: Combine with friends to split shipping costs

Customs, Duties & Import Fees

Important Information:

You are responsible for:

• Import duties
• Customs fees
• Local taxes
• VAT (where applicable)

These fees are:

• NOT included in our prices
• NOT included in shipping costs
• Collected by your country
• Vary by country and order value

What to Expect:

1. Package arrives in your country
2. Customs reviews the shipment
3. You may receive notice of fees due
4. Pay fees to receive package

Pro Tip: Check your country's import rules for coffee. Most countries allow personal coffee imports duty-free up to certain amounts.

Required Information

For Smooth Delivery:

We need:

• Complete shipping address (in English)
• Valid phone number (for carrier)
• Email for tracking updates

Some countries require:

• Tax ID or personal ID number
• Business registration (for large orders)
• Special import permits (rare)

❓ Common International Shipping Questions

"How long will my order take?"

Timeline breakdown:

• 1-2 days: Fresh roasting
• 1 day: Packing and processing
• 7-21 days: International transit
• 1-3 days: Customs clearance Total: 10-27 business days typically

"Will I have to pay extra fees?"

Most likely yes. Import duties and taxes are common for international orders. These vary greatly by country and are outside our control.

"Is my package insured?"

Yes! All international orders include basic insurance. Additional insurance available at checkout for high-value orders.

"Can I track my international order?"

Yes! You'll receive:

• Tracking number via email
• Link to track your package
• Updates as package moves through transit

"What if my package is delayed in customs?"

Common reasons for delays:

• Missing documentation
• Random inspection
• Import restrictions
• Incorrect address

Contact your local customs office with your tracking number for updates.

"Can I return international orders?"

Due to international shipping costs and customs complexity, we cannot accept returns on international orders. However, if there's a quality issue, contact us and we'll make it right!

Shipping Restrictions

We Cannot Ship To:

• Countries with coffee import bans
• Military APO/FPO addresses (use domestic shipping)
• Freight forwarders (direct addresses only)
• P.O. Boxes in some countries

Product Restrictions:

• Coffee: ✅ Ships everywhere we service
• Merchandise: ⚠️ May have restrictions
• Equipment: ⚠️ Check with us first

Tips for International Orders

Best Practices:

1. Order enough: Make shipping worthwhile with larger orders
2. Check regulations: Know your country's import rules
3. Provide accurate info: Prevents delays and returns
4. Track regularly: Stay informed about your shipment
5. Be patient: International shipping takes time

For Businesses:

Ordering for your café or business internationally? Contact us for:

• Wholesale pricing
• Bulk shipping options
• Commercial documentation
• Regular import setup

Why Order from Koffee Kult Internationally?

Fresh Roasted We roast your order fresh before shipping - worth the wait!

Unique Coffees Access to exclusive American craft coffee roasts

Quality Guaranteed We stand behind our coffee, even across oceans

Expert Packaging Special packaging to ensure freshness during long transit

International Order Support

Need Help?

Before Ordering:

• Questions about shipping to your country
• Bulk order inquiries
• Shipping cost estimates

After Ordering:

• Tracking assistance
• Customs documentation
• Delivery issues

? Email: info@koffeekult.com ? Phone: +1 (954) 962-2353 ? Hours: Monday-Friday, 9 AM - 5 PM EST (UTC-5)

Please include:

• Your country
• Order details or number
• Specific questions

Subscription Shipping

International Subscriptions Available!

• Same great savings
• Reliable delivery schedule
• Pause or modify anytime
• Some restrictions by country

Contact us to set up international subscription shipping.

Bringing the world together, one cup at a time. We're excited to share Koffee Kult with coffee lovers everywhere! ☕?