Koffee Kult Subscription Policy

Modified on Thu, 11 Sep at 12:25 PM

Important: Fresh Roasted Coffee Policy

Orders CANNOT be canceled after 12:00 AM EST on billing date
NO REFUNDS once order is processed - your coffee is being freshly roasted!
You'll receive a reminder email 3 days before billing - act then!
All changes must be made BEFORE processing to avoid charges

At Koffee Kult, we strive to make your subscription experience convenient, flexible, and rewarding. Below are the details of our subscription policy:

1. Cancellation Policy

Cancel anytime BEFORE order processing
Processing at 12:00 AM EST on billing date
Once processed, orders cannot be canceled

Manage Your Subscription

2. Pause, Skip, or Modify

Pause your subscription anytime
Skip upcoming deliveries
Change frequency or quantity
Switch coffee types
All changes before processing

3. Email Notifications

Reminder sent 3 days before billing
Review your upcoming order
Make changes or cancel
Payment failure alerts

4. Prepaid Subscriptions

Ships on selected schedule
Cannot be canceled/refunded
Can modify future shipments
Changes before processing only

5. Auto-Renewal Terms

Auto-renews on schedule
Keep payment updated
Failed payments pause subscription
Update billing to resume

6. Refunds for Errors

We only refund/replace OUR errors
Report errors within 7 days of delivery
Contact: customerservice@koffeekult.com

7. Shipping and Returns

Shipping non-refundable
No refunds once processed
Your coffee is being freshly roasted!

Exclusive Subscriber Perks

Early Access

Be first to try new products

Subscriber Discounts

Exclusive savings

Free Shipping

On orders over $50

Questions? We're Here to Help!

Contact our customer service team

customerservice@koffeekult.com